How Do You Handle Personal Tolls in Company Vehicles?
I'm sick of getting toll violations for our fleet vehicles. The drivers say they're going to take care of them but they never do. I want to give everyone an ez pass but my boss says no because we then have to pay their personal tolls. That would be cheaper and easier than paying some of these violation fees. Anyone else dealing with the same issue?
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No matter what toll program you end up with, I highly recommend looking specifically for consolidated billing, having a single point of contact, and using a tool that separates personal from business tolls. Peace of mind and simplicity are what you're looking for.
The toll problem can be frustrating. However, there are programs that can help. One solution is to set work hours through your FMC or toll administrator to reduce the burden of having to check if each transaction is personal vs. business. We typically recommend covering tolls as part of a vehicle program for a number of reasons. Some of those include dispatch efficiency, maintenance cost, and driver satisfaction.